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We, at Make . Your . Self, Dohlenweg 1 in 52134 Herzogenrath, take the protection of your personal data very seriously and adhere strictly to the rules of data protection laws. Personal data is only collected on this website to the extent technically necessary. Under no circumstances will the collected data be sold or passed on to third parties for other reasons.
The following statement gives you an overview of how we ensure this protection and what kind of data is collected for what purpose.
This site is hosted on the servers of goneo Internet GmbH. When this website is called up, the information described in the section “Server log data” is transmitted to the provider.
We offer the option to process the payment transaction via the payment service provider PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg). This is in line with our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f DSGVO). In this context, we share the following data with PayPal to the extent necessary for the performance of the contract (Art. 6 para. 1 lit b. DSGVO).
- First name
- Last name
- E-mail address
- Telephone number
The processing of the data provided under this section is not required by law or contract. Without the transmission of your personal data, we cannot carry out a payment via PayPal.
PayPal carries out a credit check for various services such as payment by direct debit in order to ensure your willingness and ability to pay. This corresponds to the legitimate interest of PayPal (according to Art. 6 para. 1 lit. f DSGVO) and serves the execution of the contract (according to Art. 6 para. 1 lit. b DSGVO). For this purpose, your data (name, address and date of birth, bank account details) will be passed on to credit agencies. We have no influence on this process and only receive the result of whether the payment has been made or rejected or a check is pending.
You can find more information about objection and removal options vis-à-vis PayPal at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Your data will be stored until the payment processing is completed. This also includes the period required for the processing of refunds, claims management and fraud prevention.
Appointments (Google Calendar)
This site uses the calendar service Google Calendar via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Calendar, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
Google Calendar is used in the interest of an attractive presentation of our online offers and an easy location of the dates and events offered by us. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For technical reasons, for defense, analysis and tracking of attacks on our websites, our web server automatically collects and stores in the log files data that your browser sends to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL (previously visited website)
- Host name of the accessing computer
- Time of the server request
- IP address
This data cannot be assigned to any specific person. This data is not merged with other data sources, and the data is deleted after 24 hours.
Our website only uses so-called “session cookies“. These do not cause any damage to your computer and do not contain viruses. They are automatically deleted after the end of your visit. Cookies serve to make our offer more user-friendly, effective and secure. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Our website contains links (redirects) to other websites. External links, i.e. links to websites of third party information providers, are characterized by the fact that when you approach the link with the mouse, the corresponding target URL is displayed in your browser address bar. We are not responsible for the content of pages that are reached by means of such a link. The data processing there takes place within the framework of the data protection declarations of the respective providers. The expressions of opinion and/or statements of fact reproduced on the linked pages are the sole responsibility of the respective providers and do not reflect the opinion of the responsible party.
For security reasons and to protect the transmission of confidential content (e.g. your input in the contact form), we use state-of-the-art encryption methods (SSL or TLS). We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
If you use the personal forms offered on our website, the information you provide in the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the respective specific inquiry and in case of follow-up questions. Your personal data will not be passed on to third parties. With your consent, we also use your contact data to inform you about news or current events, for example.
The data you entered in the personal form will be stored by us until you request us to delete it, revoke your consent to store it or the purpose for data processing no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.
(Art. 21 DSGVO)
The use of contact data published within the framework of the imprint obligation by third parties for the purpose of sending unsolicited advertising and information materials is hereby expressly prohibited. We expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam mails.
Data subject rights
…information, blocking and removal
Within the framework of the applicable legal provisions (Art. 15 EU-DSGVO in conjunction with §34 BDSG), you have the right at any time to free information about your personal data stored by us, its origin and recipient and the purpose of data processing and, if applicable, a right to rectification (Art. 16 EU-DSGVO), blocking (Art. 18 EU-DSGVO) or deletion (Art. 17 EU-DSGVO in conjunction with §35 BDSG) of this data. In accordance with Art. 21 EU-DSGVO, you can object to the use of your data for advertising and market research purposes at any time. If your data is processed on the basis of Art. 6 para. 1 lit f EU-DSGVO to protect our legitimate interests, you can object to this processing provided that there are no compelling reasons worthy of protection.
(Art. 20 DSGVO)
You have the right to have your data, which we process automatically, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
(Art. 77 DSGVO)
You have the right to lodge a complaint with the competent supervisory authority pursuant to Art. 77 EU-DSGVO if you believe that the processing of your personal data is not lawful.
Terms & Conditions
Terms & Conditions
For participation in all services offered by Make . Your . Self (Stephan Plesnik) the following general terms and conditions apply in accordance with the contract concluded between Stephan Plesnik (hereinafter referred to as the provider) and the customer (hereinafter referred to as the customer). Any terms and conditions of the customer that are contrary to or deviate from the terms and conditions of the provider shall not be recognised by the provider, unless the provider has expressly agreed to their validity in writing.
2. Conclusion of contract
The provider provides the customer with an offer in writing. This includes public offers that are communicated by means of the Internet presence (own and third-party operation included) of the provider. The valid confirmation of the customer takes place by a written promise which is binding.
3. Terms of payment
As far as no individual agreements between provider and customer are made, the following terms of payment apply:
3.1 The customer undertakes to make a pro rata advance payment of 50% of the total amount stated in the offer by fourteen (14) days after the written confirmation of the offer.
3.2 The customer undertakes to make a final payment of the outstanding portion of the total amount by seven (7) days after the offer has been accepted or the workshop/training has been carried out.
3.3 Payments shall always be made by bank transfer to the bank account specified in the invoice.
3.4 Payments for digital services provided via the Internet sites are always to be made in full in advance. The valid means of payment are determined by the technical conditions available at the time of the conclusion of the contract.
3.5 The customer is not entitled to any other means of payment than those offered by the provider.
3.6 Late payments are based on the payment date listed on the invoice.
3.7 Late payments will be transferred to the dunning procedure without further notification and will be charged as follows:
3.7.1 Up to 30 days after due date with 1% of the total amount shown (net) per day.
3.7.2 From 30 – 60 days after due date with 5% of the total amount shown (net) per further day of delay.
3.7.3 From 60 – 90 days after due date with 15% of the total amount shown (net) per further day of delay.
3.8 Late payments are valid and enforceable regardless of individual payment agreements.
4. Right of revocation
The customer has the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise the right of withdrawal, the customer must notify the provider (Make . Your . Self, Dohlenweg 1, 52134 Herzogenrath, e-mail: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about his decision to revoke this contract. In order to comply with the revocation period, it is sufficient that the customer sends the notification of the exercise of the right of revocation before the expiry of the revocation period. Payments that fall under 3.4 are excluded from the revocation, since the provision of the service has already taken place at the time of payment.
4.1 Consequences of the revocation
If the customer cancels this contract, the provider shall return all payments received from the customer without undue delay and at the latest within fourteen (14) days from the day on which the provider received the notification of cancellation of this contract. For this repayment, the provider shall use the same means of payment that the customer used for the original transaction; in no case shall the customer be charged any fees due to this repayment.
If the customer requests that the services begin during the withdrawal period, the customer shall make the payment listed in 3.1. before the services begin. Such payments are non-refundable and excluded from the right of withdrawal.
4.2 Special note
In the case of contracts for services, the right of withdrawal shall expire prematurely if the contract has been completely fulfilled by the customer and the provider at the express request of the customer before the customer has exercised the right of withdrawal.
5. Cancellation policy
5.1 If the provider cancels the contract, the customer is entitled to a full refund of all payments made up to that point that are part of the scope of the current contract and whose services have not yet been provided.
5.2 The provider shall grant the customer the right to withdraw from the Contract in accordance with the applicable legal provisions (cancellation).
5.3 Such cancellation is possible under the following conditions:
5.3.1 up to 30 days prior to the provision of services, no cancellation fee shall be charged in.
5.3.2 Up to 14 days before the service is provided, a cancellation fee of 10% of the total amount will be charged.
5.3.3 Up to 7 days before the service is provided, a cancellation fee of 20% of the total amount will be charged.
5.3.4 Less than 7 days before the service is provided, a cancellation fee of 50% of the total amount will be charged.
5.4 Payments already made by the customer shall be offset by the provider in the event of cancellation. In principle, it is possible for the customer to arrange a new appointment after consultation in case of prevention. In this case a handling fee in the amount of 25€ will be charged.
5.5 In case of non-appearance at the beginning of the workshop/training, the full fee is due, as far as the customer has not withdrawn according to 5.2. to 5.3.
5.6 Cancellation is only possible in writing on both sides.
6. Withdrawal from the contract
The provider is entitled to withdraw from the contract for good cause, regardless of other reasons, in particular if:
6.1 there are not enough registrations; the event must be cancelled for reasons for which the provider is not responsible. This is the case, for example, in the event of illness/accident of the instructor or force majeure.
6.2 The provider shall immediately inform the customer of the cancellation of the event and, in the event of a cancellation, immediately refund any consideration already received (see 3.1.). Any further claims are excluded.
7.1 The copyright to all documents, concepts, drafts and other materials created by the provider within the scope of the Service shall remain with the provider.
7.2 Material in any form created by the provider within the scope of a service or made available to the customer by the provider within the scope of the service provision may – even in part or in edited form – only be reproduced, published or made publicly accessible with the express written consent of the provider. In particular, it may not be used, revised, rewritten or otherwise altered or adapted for other events or similar services.
7.3 Any audio and/or video recording and/or publication of such material of events or other services of the provider shall only be permitted with the written consent and in compliance with any additional requirements of the provider.
The provisions on data protection can be publicly viewed at any time on the website of the provider. If any provisions of this statement change, the provider will notify the customer.
The provider undertakes to maintain confidentiality about the information obtained in the meetings and in the run-up to and after these meetings. This also applies to the time after the termination of this contract. If the provider uses third parties for the execution or processing of this contract, they are also bound by the duty of confidentiality.
The provider is not liable for any material or personal damage that occurs within the framework of the conclusion of the contract or its execution.
The provider is not liable for any damage caused by the publication of information by third parties.
11. Written form
Subsidiary agreements, changes or additions to this contract as well as legally relevant declarations and notifications that the customer has to make to the provider must be in writing. The written form requirement can only be waived in writing.
12.1 Unless otherwise stipulated in the contract, the place of performance and payment shall be the provider’s place of business.
12.2 This contract shall be governed by the laws of the Federal Republic of Germany.
12.3 The exclusive place of jurisdiction for contracts with merchants, legal entities under public law or special funds under public law is the court responsible for the place of business of the provider.
13. Effectiveness of the terms and conditions
Should one or more points of these terms and conditions be or become invalid, this does not affect the validity of the remaining points and the validity of the contract in its entirety. The invalid provision shall be replaced by a provision whose effects come as close as possible to the economic objective pursued by the contracting parties with the invalid provision.